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Craft sends a few different types of email. How you stop them depends on the type.

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Unsubscribe from Marketing Emails

1

Open a marketing email from Craft

Scroll to the bottom of the email.
2

Click Unsubscribe

In plain-text emails, the link is labeled Manage email preferences.
3

Turn off Marketing emails

On the Communication Preferences page that opens, turn off Marketing emails.
You don’t need to sign in to Craft to unsubscribe. Many email apps, such as Gmail and Apple Mail, also show an Unsubscribe button next to the sender name, which does the same thing.
There is no marketing email setting inside the Craft app. Use the link in the email instead.

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Turn Off Notification Emails

Open Settings and select Notifications. Each type of notification email has its own toggle:
  • Comments & Mentions: turn off Email Notifications to stop the hourly summary of new comments and mentions.
  • Reminders: turn off Email Notifications to stop an email each time a reminder is due.
  • Daily Email: turn off the toggle to stop the daily summary of tasks and reminders.
To change comment and mention emails for a single space only, select the space under Spaces and turn off Email Notifications there. Reminder and task emails also have a link at the bottom, such as Manage Reminder Notifications, that opens the same email settings in your browser. For more on these notifications, see Comments and Reminders.

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Account and Security Emails

Craft sends some emails because of an action you or another person took, such as a login code when you sign in, or an invitation when someone shares a document, space, or team with you. These emails don’t have an unsubscribe option. If you keep getting invitations you don’t want, ask the person who invited you to remove you, or contact support.

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If You Deleted Your Account or Never Had One

If you still get emails from Craft after deleting your account, or you never created an account:
  1. Click Unsubscribe at the bottom of the email. This works without an account.
  2. If emails keep arriving after you unsubscribe, contact support@craft.do from the address that receives them. Forward one of the emails if you can, so we can see which list it came from.

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Contact Support

Contact us at support@craft.do if:
  • An email from Craft has no unsubscribe link, or the link doesn’t work
  • You keep getting emails after unsubscribing or turning off notifications
  • You want us to confirm that your email address has been removed after deleting your account

Deleting Your Account

Permanently delete your Craft account and data

Change Email Address

Update the email associated with your Craft account