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While merging two accounts isn’t currently possible, you can add and switch between multiple accounts in the Craft app. This is useful if you have separate personal and work accounts, or manage content for multiple organizations.
Adding multiple accounts is currently available on iOS and macOS only.

Add Another Account

You can sign in to multiple Craft accounts on the same device and switch between them instantly.

Step 1: Open Settings

Hover over the Space icon at the top of the sidebar, then click the settings icon that appears.
Hovering over the Space icon reveals the settings icon

Step 2: Add the Account

1

Go to Account Settings

Select Account Settings under Your Account in the sidebar.
2

Add the account

Click Add Account, then sign in with your additional account credentials.
Add Account option in Account Settings
After adding an account, all its spaces and documents will be accessible alongside your primary account.

Switch Between Accounts

Once you’ve added multiple accounts, you can quickly switch between them from the profile menu.
1
Click or tap your profile picture in the top-right corner
2
Select the account you want to switch to from the account list
The app will immediately switch to the selected account, showing all its spaces and documents.

Signed In but Your Documents Are Missing

If Craft opens to an empty space, or the documents you expect are not there, the usual cause is being signed in to a different account rather than lost data. Craft creates an account for any email address you sign in with, so entering an address you have never used before quietly creates a new, empty account. Signs that this is what happened:
  • You received a Welcome to Craft Docs! Your Sign In Code email even though you have had an account for a while. That subject line is used for every sign-in code, including the first one for a brand new account.
  • The space is empty, or the space name is one you do not recognise.
  • Your plan shows as Free even though you are paying.
1

Check which address you are signed in with

Open Settings > Account Settings and look at the email address on the account.
2

Sign back in with the right address

If it is not the address you normally use, sign out and sign in again with the correct one. Watch for work versus personal addresses, aliases, and Sign in with Apple private relay addresses, which end in @privaterelay.appleid.com.
3

Use a receipt if you are not sure

Craft receipts and subscription emails are sent to the address that holds your plan. That is the address to sign in with.
The empty account created by accident can be ignored. It stays on the free plan, holds no content, and has no effect on your paid account.
Every account gets a personal space, named after the account holder, even when you are the only member. A space you created and named yourself is a separate space. The space switcher at the top left of the sidebar lists every space on the account you are currently signed in to.
If you are signed in with the correct address and documents are still missing, check Recently Deleted before contacting us. See Recovering Deleted Content.

Move Documents Between Accounts

You can transfer individual documents from one account to another while preserving the document content.
1
Right-click on the document you want to move
2
Select Move to… from the context menu
3
Choose To Another Space
4
Select the destination space in your other account
To move multiple documents: Hold Shift while selecting documents, then follow the same steps.
When moving documents between accounts:
  • Folders cannot be moved – only individual documents
  • Block links will break – internal links to other documents won’t transfer
  • Published page URLs will change – you’ll need to republish and update links
  • Comments are not transferred – document comments will be lost

Best Practices

  • Use descriptive profile photos: Set different profile pictures for each account to make them easy to identify at a glance
  • Organize by workspace type: Consider using separate accounts for fundamentally different types of work rather than just for different projects
  • Export before major moves: If you’re planning to move many documents between accounts, consider exporting them first as a backup

Spaces

Learn about organizing content within spaces

Account Setup

Get started with your Craft account