Subscription and Billing Information

How to apply a discount code in Craft

Craft occasionally offers discounts and promotions, but these are only applicable to new subscriptions and upgrades. ...

Craft Trials: Explore Plus for Free

Craft offers two types of free trials that allow new users to explore the features of the Plus plan. Below is an over...

Unable to upgrade Team

If you’re looking to upgrade your team subscription and are currently subscribed through the App Store, follow the st...

How to update your billing information

To update your payment details, follow these steps:Go to your Team's Settings.Navigate to Plan Overview.Select Change...

Craft Pro Plan vs Plus Plan Comparison

The Pro plan has been discontinued and is no longer available for purchase. If you're currently on the Pro plan, here...

How to Apply for Craft Education Plan

You can gain access to the Education Plan (Pro) by signing up with your school-issued email or by changing your exist...

I already have a paid Craft plan. Can I switch to the Education plan?

Yes. You can do that by either signing up to Craft with your school issued email or by changing your current Craft ac...

What's included in the Education Plan?

The Education plan includes: Unlimited docs. Up to 250 GB of storage (50GB per space) Upload file limit of 1GB. Up t...

Craft Education Plan - FAQ

Our Education Plan is here to help you in your academic journey. Register with your school email to get access to pre...

Craft Subscription Plans and Pricing

Craft offers a variety of subscription plans tailored to meet the needs of individual users, families, teams, and bus...

Setapp FAQ and Troubleshooting

If you are using the Setapp version of Craft, you will have access to our Plus Tier! Below you'll find some helpful i...

How to change my billing email?

In case you would like to change your billing email for your business subscription, please contact us at support@craf...

How To Cancel My Subscription?

We are sorry to see you go, but if you feel that Craft is not the ideal tool for your goals, you can cancel your subs...