If you are using the Setapp version of Craft, you will have access to our Plus Tier! Below you'll find some helpful information on how to use Craft with your Setapp account:
Using your Setapp account
On Mac
Setapp needs to be running in the background for Craft to launch.
On iPhone and Web
In the Setapp app, there is a QR code to initiate the login with Setapp
FAQ
What do I do if I see a pop-up stating "Another Craft is already installed" after opening the Setapp version on my Mac?
First, please make sure that you:
- Delete the app
- Then delete the group container folder after removing the Craft app:
For this, you'll have to open Finder, navigate to your home folder, hit cmd + shift + . to display your hidden folders, and then find ~/Library/Group Containers/group.com.lukilabs.lukiapp.share/, and ~/Library/Containers/com.lukilabs.lukiapp
After deleting these folders, download Craft from Setapp once again - the problem should be solved.
To what features do I have access with my Setapp subscription?
Your Setapp Subscription grants you access to a Plus tier.
- 1 TB storage per space, and you can create up to 5 spaces in a team. You can check your current storage usage in your space settings on a Mac app.
- The upload limit per file is 5GB.
- 500 AI requests per 30-day period.
- Advanced Share Analytics
- Custom Domains
- Chat GPT 4o
- It is not possible to invite members to your team, but you can still collaborate on a document level.
How to Upgrade My Setapp Subscription?
It is not possible to upgrade your team if it is currently tied to a Setapp subscription. If you would like to subscribe to Plus, Family, Business or Team, you can do that by either:
- Creating a new team and initiating a new subscription directly with us via our website https://www.craft.do/pricing
- Cancelling your Setapp subscription and, after it completely expires, subscribe via our website or the App Store.
I already have a Craft subscription via Paddle or App Store. What will happen to my content if I move to a Setapp subscription?
When it comes to managing your content, there are two main scenarios to consider if you wish to use Craft with a Setapp Subscription:
If your Craft account has been the same as your Setapp account: You can simply download the Setapp version of Craft (through Setapp) and sign in with that email. Your existing Craft account will be automatically assigned to Setapp and your previous content will be visible right away.
If your Craft account has been different than your Setapp account: Then you'll need to migrate content from your Craft to your Setapp account as, unfortunately, it is not possible to merge Craft x Setapp accounts. Here you can find instructions on how to Move content between Craft accounts.