Pro Tier is not available on one or any of my devices

  If you subscribed and still don't have access to Pro features in one or any of the Craft apps:  Please make sure you are signed in with the same account y...

I upgraded to the Business plan, but my Spaces are asking me to upgrade to Pro

Business features, such as Custom Domains and Advanced Shared Analytics, are only available in Business spaces. Once you upgraded to the Business plan, you c...

How to subscribe?

Craft offers three subscription types, and everyone starts with a free account. Personal Pro Business Enterprise For a more detailed feature comparison, pl...

How to change my billing email?

In case you would like to change your billing email for your business subscription, simply follow these steps: Go to https://docs.craft.do/team-admin/ Selec...

How to delete any item from a Craft Document

If you'd like to delete a photo or any item from a Craft document: In a Mac, Windows or Web App: Select the block where the item is and press the delete or ...

Unable to Access Craft's website or Apps

Certain browser extensions, ad blockers or private networks may prevent you from accessing Craft's website or apps. "Server Not Found" or simply not loading ...

How to cancel my subscription?

If you feel that Craft is not the ideal tool for your goals, you can cancel your subscription at any time. Canceling an App Store-based subscription Cancelin...

Handling attachments

  Craft can be the place where you can easily store and revisit anything that inspires you to achieve your goals. That kind of insight may not always come in...

Event Notes

Once your calendar is synced to Craft, you'll be able to create Event Notes for any future or past events. These notes have all the same editing and styling ...

Moving documents between Spaces

Moving documents between Spaces You can move documents between spaces by highlighting them and performing the following steps. Right-click the document on ...

External Locations

Craft External Locations gives you the option to store your documents locally on your device, whether it’s your iPhone, iPad or Mac. Below yo...

Adding Templates to a Daily Note

It is possible to add templates to your daily notes using the slash command  ("/") + typing "template". A pop-window will open and you'll be able to select f...

Show Title and Author

Whenever sharing a page, you can decide if the author and the title will be visible or not in the Advanced Options: You can manage those settings anytime an...

Windows app

Ever since winning Mac App of the Year last December, thousands of people have asked us for a Windows version of Craft. Earlier this year we launched a web v...

Managing Spaces in a Business Plan

  There are a few different aspects to be taken into consideration when creating and managing spaces within a Business plan. Let's cover them below.    My Sp...

Share Page Customization

When it comes to business, customization and showcasing your brand are very important. On the Business Admin page, you can set up your own logo for ever...

Custom Branding

When it comes to businesses and entrepreneurship, showcasing your brand at the right moment in the right way will spark up interest and build up confidence i...

Custom domains

Every document, or subpage, in Craft, can be shared with a unique URL. As standard, the URL will have the format craft.do/s/abc123 which is perfectly fine f...

Account Settings

You can manage your spaces, subscription, appearance, and language settings, general preferences, and more. Create a new account Managing Your Account Teams...

Sharing Documents

Are you ready to share your amazing documents with the world? Here are your options: Create a link - to share your content on the web Create a deeplink - so...

Share Content Analytics

Table of Contents    Share Analytics Advanced Share Analytics FAQ     With Share Analytics, you can get a quick & easy overview of how your shared documen...

Comments and notifications

In this article, you will find a quick intro to features that can help communicate with friends and family on shared documents or give feedback to your team....

Create a new document

Documents are the essential items in Craft. Follow these steps to create, delete and star your documents.   1. Create a new document On Mac Simply click on ...

Documents, Pages and Blocks

We refer  to these a lot across Craft, so let's clarify what they mean. - Every paragraph in Craft is a Block. And every block can have its own content. So i...

Adding Text

Adding content is simple, just click on an empty area and start typing. To drop content to a specific location; on Mac, drag and drop the input field from th...

Insert Photos, Videos & Files

Craft lets you insert photos or videos from your Camera, Photo Library, Files, or from Unsplash. On iOS Type a / character while editing and selecting the...

Quick Styling

Apart from using visual controls and buttons, Craft allows you to style your content right from the keyboard as well. There are a number of options you can u...

Cards

You can create visually appealing documents by turning your Pages into Cards. Discover Card styles, background colors, or set your own image as a background....

Tables

You can create beautiful tables with Craft and you can: Add formulas Sort the whole table based on any columns Format cells (Plain Text / Number / Percentag...

Templates

Contents Overview Custom Templates Create a new Custom Template Modifying an existing template Filtering Templates & New pre-made templates Use / Slash com...