> ## Documentation Index
> Fetch the complete documentation index at: https://craft-support.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel Subscription

> Cancel your Craft subscription while keeping all your documents and data.

You can cancel your Craft subscription at any time.

<Info title="Your data is safe">
  Canceling moves your account to the free plan at the end of your current billing period. Your documents and data are never affected by subscription changes.
</Info>

## Where did you subscribe?

How you cancel depends on where you subscribed to Craft:

| You subscribed through                                 | How to cancel                                                                            |
| ------------------------------------------------------ | ---------------------------------------------------------------------------------------- |
| **Directly from Craft** (in the app or on our website) | In Craft, follow the [steps below](#cancel-a-subscription-purchased-directly-from-craft) |
| **App Store** (iPhone, iPad, or Mac)                   | Through Apple, see [App Store instructions](#cancel-an-app-store-subscription)           |
| **Setapp**                                             | Through Setapp, see [Setapp instructions](#cancel-a-setapp-subscription)                 |

Not sure which one applies to you? See the [Billing overview](/en/account-and-subscription/billing) to check where your subscription is managed.

## Cancel a subscription purchased directly from Craft

First, open Settings in Craft:

<Tabs>
  <Tab title="Mac">
    Click the **Space name** at the top of the sidebar to open Settings.

    <Frame>
      <img src="https://mintcdn.com/craft-support/uCmTok0gNp17u6Tw/images/snippets/open-settings/en/content/mac-space-name.png?fit=max&auto=format&n=uCmTok0gNp17u6Tw&q=85&s=b2a80ae0eb9e67d830298c30f3046f02" alt="Click the Space name in the sidebar" width="1473" height="905" data-path="images/snippets/open-settings/en/content/mac-space-name.png" />
    </Frame>
  </Tab>

  <Tab title="Web / Windows">
    <Steps>
      <Step title="Open the Space dropdown">
        Click the **Space name** in the top-left corner.
      </Step>

      <Step title="Select Settings">
        Click **Settings** at the bottom of the dropdown.

        <Frame>
          <img src="https://mintcdn.com/craft-support/uCmTok0gNp17u6Tw/images/snippets/open-settings/en/content/web-space-dropdown.png?fit=max&auto=format&n=uCmTok0gNp17u6Tw&q=85&s=8fe2f1b7ca147ccd7de2d4851d2857e1" alt="Space dropdown with Settings option" width="1426" height="967" data-path="images/snippets/open-settings/en/content/web-space-dropdown.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="iOS">
    <Steps>
      <Step title="Tap the Space icon">
        Tap the **Space icon** in the top-left corner.

        <Frame>
          <img src="https://mintcdn.com/craft-support/uCmTok0gNp17u6Tw/images/snippets/open-settings/en/content/ios-space-icon.png?fit=max&auto=format&n=uCmTok0gNp17u6Tw&q=85&s=82ed814971491d12743fb924294f595a" alt="Space icon in the top-left corner" width="731" height="1568" data-path="images/snippets/open-settings/en/content/ios-space-icon.png" />
        </Frame>
      </Step>

      <Step title="Open Settings">
        Tap **Settings**.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Android">
    <Steps>
      <Step title="Tap your profile picture">
        Tap your **profile picture** in the top-right corner.
      </Step>

      <Step title="Open Settings">
        Tap **Settings**.

        <Frame>
          <img src="https://mintcdn.com/craft-support/uCmTok0gNp17u6Tw/images/snippets/open-settings/en/content/android-profile-menu.png?fit=max&auto=format&n=uCmTok0gNp17u6Tw&q=85&s=04626672ba7545613f9b039a5d363698" alt="Profile menu with Settings option" width="703" height="1567" data-path="images/snippets/open-settings/en/content/android-profile-menu.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>
</Tabs>

Then cancel your subscription:

<Steps>
  <Step title="Select My Subscription">
    In the Settings sidebar, select **My Subscription** (called **My Subscriptions** on the web).

    <Frame>
      <img src="https://mintcdn.com/craft-support/9TyFECALXb_Ay5Sh/images/account-and-subscription/billing/invoices/en/content/my-subscriptions.png?fit=max&auto=format&n=9TyFECALXb_Ay5Sh&q=85&s=a24c8450487953b52b6685cae56a90fa" alt="My Subscriptions panel listing the subscriptions on your account" width="940" height="683" data-path="images/account-and-subscription/billing/invoices/en/content/my-subscriptions.png" />
    </Frame>
  </Step>

  <Step title="Open Settings and Billing">
    On the subscription you want to cancel, click **Settings and Billing**. This opens the **Billing & Subscription** view.

    Only the subscription owner (the account that purchased the plan) sees this button.
  </Step>

  <Step title="Select Cancel Subscription">
    In the **Subscription** section, select **Cancel Subscription** and confirm. The button includes your plan name, for example **Cancel Plus Subscription**.

    <Frame>
      <img src="https://mintcdn.com/craft-support/9TyFECALXb_Ay5Sh/images/account-and-subscription/billing/invoices/en/content/billing-subscription.png?fit=max&auto=format&n=9TyFECALXb_Ay5Sh&q=85&s=9185db2f5ce1f93f3bbafa97015ab562" alt="Billing & Subscription view with the Cancel Subscription option" width="930" height="686" data-path="images/account-and-subscription/billing/invoices/en/content/billing-subscription.png" />
    </Frame>
  </Step>
</Steps>

<Info title="You keep access until the end of the billing period">
  After canceling, you can keep using your paid features until the end of the current billing period. Your account then moves to the free plan.
</Info>

## Cancel an App Store subscription

If you subscribed through the App Store on an iPhone, iPad, or Mac, Apple manages your subscription. Cancel it from your Apple Account subscription settings by following [Apple's guide](https://support.apple.com/en-us/HT202039).

## Cancel a Setapp subscription

If you use Craft through Setapp, your subscription is managed by Setapp. Sign in at [my.setapp.com](https://my.setapp.com) to manage or cancel your membership.

## Switching to a lower plan

Craft does not have a direct downgrade button. To switch to a lower plan (for example, from Plus to Starter):

<Steps>
  <Step title="Cancel your current subscription">
    Use the steps above for where you subscribed.
  </Step>

  <Step title="Wait for your billing period to end">
    You keep your current plan's features until the expiry date.
  </Step>

  <Step title="Subscribe to the new plan">
    After your plan expires, subscribe to the lower plan in the app, on [craft.do/pricing](https://www.craft.do/pricing), or through the App Store.
  </Step>
</Steps>

<Warning title="Avoid two active subscriptions">
  Do not subscribe to the new plan before your current subscription expires. If you subscribe early, you may end up with two active subscriptions.
</Warning>

## Related Articles

<CardGroup cols={2}>
  <Card title="Billing Overview" href="/en/account-and-subscription/billing">
    Where your subscription is managed and what happens when it ends
  </Card>

  <Card title="Update Payment Method" href="/en/account-and-subscription/billing/update-payment-method">
    Change the card on file for your subscription
  </Card>

  <Card title="Subscription Plans" href="/en/account-and-subscription/subscription-plans/plans-and-pricing">
    Compare Craft's subscription tiers and features
  </Card>
</CardGroup>

<Info title="Need more help?">
  For general troubleshooting, sync, or platform-specific issues, see the [Troubleshooting Guide](/docs/introduction/troubleshooting).
</Info>
